{"article":{"id":211067778,"url":"https://upwork.zendesk.com/api/v2/help_center/en-us/articles/211067778.json","html_url":"https://support.upwork.com/hc/en-us/articles/211067778-Who-s-eligible-to-join-and-use-Upwork","author_id":1503969378382,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1806,"vote_count":5158,"section_id":360002707073,"created_at":"2013-02-05T05:22:56Z","updated_at":"2026-09-07T14:12:37Z","name":"Who's eligible to join and use Upwork?","title":"Who's eligible to join and use Upwork?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-11-19T03:46:02Z","user_segment_id":null,"permission_group_id":286268,"content_tag_ids":["01HXA04602H3RHCM9WMFBCYJE4","01HXA04D2N546QG63Y73DCZ0HE","01JPQXKP70F5AR2B1B6JMR2DKM","01JPQXMBA03TVA06BEF2NXWGZ6","01JPQXMNHSBG9PQJ2ZN6AXAFXZ"],"label_names":["crimea","restore account","filter-fl","filter-ag","signup error","signup problem","profile locked","unlock profile","unlock account","account susspended","account suspanded","acount suspended","locked profile","suspen","account suspention","account deactivated","deactivated account","account suspened","susspended","unsuspend","sing up","banned account","suspendet","kosovo","iran","north kodea","north korea","syria","cuba","creating account","suspension acco","suspendend","suspnded","accout suspended","minimum age","account issue","can't register","cannot create account"],"body":"<p><em>Upwork supports freelancers in 180+ countries but has restrictions for location and other reasons. Users must also be of legal age and comply with their location's work authorization rules.</em></p>\n<hr>\n<div>\n<h2 id=\"h_01K8KNADK8JRXZE3P8TKY7JEKV\">In this article</h2>\n<ul>\n<li data-list-item-id=\"e3c72e2906fd50227aa3b278351e927f4\"><a href=\"#can-i-use-upwork-in-my-country\">Can I use Upwork in my country?</a></li>\n<li data-list-item-id=\"ef968ec1f26b9061fa74bd14ff835fc5f\"><a href=\"#what-are-the-restrictions-on-eligibility-to-use-upwork\">What are the restrictions on eligibility to use Upwork?</a></li>\n</ul>\n<p> </p>\n<section id=\"can-i-use-upwork-in-my-country\">\n<h3 id=\"h_01K8KNADK8BWN0D2RG84JG4NWZ\">Can I use Upwork in my country?</h3>\n<p>We support a thriving network of global freelancers in over 180 countries, but we're not available everywhere.</p>\n<p>No matter where you live, you must:</p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li data-list-item-id=\"ed8fe31b19705d37eb436c81eeb6657fb\">Be 18 years old or the age of majority in your country, whichever is older</li>\n<li data-list-item-id=\"e15a4126d8b71b938038609f2fd4d5b1a\">Be responsible for complying with any work authorization requirements you may have</li>\n</ul>\n</li>\n</ul>\n<p>We are not able to advise you on whether you can use Upwork except in the specific restriction cases below.</p>\n<p> </p>\n</section>\n<section id=\"what-are-the-restrictions-on-eligibility-to-use-upwork\">\n<h3 id=\"h_01K8KNADK8W8AQAN1KXPNGHHGC\">What are the restrictions on eligibility to use Upwork?</h3>\n<h4 id=\"h_01K8KNM5JD1GCTZ649T5XK7KPE\"><strong>Location restrictions:</strong></h4>\n<p>The Russia-Ukraine war has challenged our mission and our operational ability to bring economic empowerment to those who seek it. <strong>As a result, Upwork suspended operations in Russia and Belarus as of May 1, 2022. </strong>Learn more <a href=\"https://www.upwork.com/blog/a-letter-from-our-ceo-march-2022\">here</a>.</p>\n<p>Additionally, U.S. law restricts Upwork from conducting business with individuals or entities located or traveling in restricted areas. Businesses or individuals in the following regions and countries are not permitted to register for accounts or utilize our platform:</p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li data-list-item-id=\"e41d9c02407cabfa7ab812b3c461ef595\">Iran</li>\n<li data-list-item-id=\"e955c5b3b224ce090dc6120b7bc2bea36\">North Korea</li>\n<li data-list-item-id=\"eb483ab2b07744bade7631f671973e83d\">Crimea, region of Ukraine</li>\n<li data-list-item-id=\"ed8fbd623f9ad4858079a3d717f2951b0\">Cuba</li>\n<li data-list-item-id=\"ea4981f747260e859242a47bdbffc51d7\">Individual nationals of Cuba</li>\n<li data-list-item-id=\"eab3a1647b4099d2c292b9188183278b8\">Luhansk People's Republic (LPR)</li>\n<li data-list-item-id=\"ec69c79938a4d504355acfd1118614567\">Donetsk People's Republic (DPR)</li>\n<li data-list-item-id=\"e5a91705225ff062c5e0f8cfd782bd4bd\">Any other country or region restricted by law (this changes occasionally)</li>\n</ul>\n</li>\n</ul>\n<h4 id=\"h_01K8KNN2RZD2RK74H98T09QYXR\"><strong>Other restrictions:</strong></h4>\n<p>In compliance with U.S. law, Upwork does not conduct business with individuals and entities on a list called the Specially Designated Nationals (\"SDN\") list. <a href=\"http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx\">Learn more about these laws.</a></p>\n<p>There may be other companies or individuals we do not currently include in our service areas.</p>\n<p>Finally, if you have been suspended from Upwork in the past, you will not be allowed to work on our platform again, and new accounts will be closed.</p>\n</section>\n</div>","user_segment_ids":[]}}