posted this on February 9, 2013, 5:45 PM
Upwork Hourly Protection ensures that an hour worked is an hour paid.
To qualify for Upwork Hourly Protection, you need:
The following types of payments aren’t covered by Upwork Hourly Protection:
Upwork Hourly Protection is subject to the terms and conditions outlined in the Upwork User Agreement and Hourly Escrow Instructions. Upwork Hourly Protection doesn’t apply to:
Freelancers or contracts in violation of the Upwork User Agreement
Instances in which you are aware of, or complicit in, another user's violation of the Upwork User Agreement
Instances in which you are involved in fraudulent activities or abuse of the Upwork Hourly Protection program
Please contact Customer Support with any questions or concerns regarding Hourly Protection.
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