Clients are often in a hurry to find the right freelancer and get started. You may increase your chances of getting a contract by quickly responding to new messages and invitations.

Successful freelancers often try to respond within 24 hours, and best practice is to respond within 1 to 2 hours.

Fast response times can also help you:

  • Help potential clients find you in search results.
  • Show clients that you’re likely to respond to them. Your responsiveness rate will show on your profile, and if you have a history of responding within 1 to 2 hours and a project in Project Catalog, we’ll also add a message on your project that lets clients know you’re highly responsive.
  • Build your reputation as someone who is dependable and professional. Even if you’re not interested in the job, let the client know so they can move forward in their search for a freelancer.

Life gets busy, and you might be working on current projects while also looking for future work. Here are some ways that might help you improve your response time. You can:

  • Check Upwork Messages as part of your regular routine. Consider setting a reminder on your personal calendar to make it part of your schedule.
  • Adjust your profile notification settings. Here’s how:
    1. From your profile, select Profile Settings > Notification Settings
    2. For Messages, select Important activity only for your desktop, mobile, and email messages, and select the frequency you want for emails
    3. For Other Upwork Email Updates, check the boxes under Freelancer and Agency Proposals to get notifications about your proposals and invitations
  • Turn on notifications for your mobile or desktop devices. Learn more about managing your notifications.
  • Update your availability — if you’re taking a break or too busy for more work, mark your profile as Not available for new work. Here’s how:
    1. From your profile or Find Work page, select the ✎ Edit icon next to Hours per week
    2. Choose None and enter the date you expect to be available for work again
    3. Choose Save

You can also set your profile to private if you don’t want to get new invitations. Don’t worry, this setting will still allow your current and past clients and other Upwork users to contact you.

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