Before work begins, you and your freelancer agree to a certain hourly rate and weekly limit (if appropriate). As your freelancer works, the Work Diary captures snapshots of their screen every 10 minutes, helping to verify that work has been completed as invoiced.
We automatically charge your billing method each Monday for any hours your freelancer logged and invoiced during the prior week, subject to a 2.75% payment processing fee. Learn more.
You're protected by Upwork Payment Protection, which assures on all eligible contracts that you pay only for work you've approved. If an issue ever should arise, our payment protection and dispute resolution programs will help fix the situation.
Freelancers pay Upwork a variable service fee, taken as a percentage of their earnings.