- How do fixed-price contracts work?
- How do I pay?
- What if there is a problem?
- How does Upwork make money?
At the start, you and your freelancer agree on certain work milestones and how much you'll pay for the completion of each. Before work begins on a milestone, you'll pre-fund the payment into an escrow account. Upon receiving and approving that milestone, you release payment to your freelancer.
You release funding as each milestone is completed to your satisfaction. Learn more.
You're protected by Upwork Payment Protection, which assures that you pay only for work you’ve approved. If an issue ever should arise, our payment protection and dispute resolution programs will help fix the situation.
Freelancers pay Upwork a variable service fee, taken as a percentage of their earnings.