Upwork Success Managers for Clients

Upwork Success Managers support clients in finding the right freelancer, and making the most of the tools Upwork has to offer. You’ll be contacted via email if you’re eligible for this pilot program.

Services Provided

Clients can contact their Upwork Success Manager to get these services:

  • Help connecting with talent by sorting the client’s proposals, archiving proposals that are less qualified, and inviting top freelancers to submit proposals
  • A walkthrough of the process of searching, contracting and paying through Upwork.
  • Tips on collaborating with freelancers
  • Answers to any questions the client has about Upwork as they find, work with, and pay freelancers through Upwork

A Success Manager’s services are provided to select clients for a predetermined period of time or number of job postings. Please contact your Success Manager if you have questions about how long you’ll have access to them or how they can help you.


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