Agency Programs: Eligibility & Benefits

Upwork has three programs that offer qualifying freelancers special benefits. The purpose of each program is a little different:

  • Rising Talent: To help you build your reputation on Upwork more quickly 
  • Top RatedTo highlight your impressive reputation on Upwork and help you continue your success
  • PremiumTo provide personalized services that connect you with rewarding projects on Upwork

The tables below show how you can become eligible for these programs and the benefits you would gain.


 

Eligibility Criteria

For a chart of program eligibility and benefits for non-agency freelancers, click here.

Criteria Rising Talent Top Rated Premium
Agency Qualifications
Agency Job Success Score(JSS) No JSS 90%
or higher *
Meets Rising Talent or Top Rated eligibility criteria
Agency Size 2 or more members 2 or more members
Agency Member Profiles: at least 60% complete (on average across all agency members)
Agency Owner Profile: 100% complete
Account Status: No agency member policy violations in the last 3 months
Work History: Agency's first hire on Upwork was more than 30 days ago  
Agency Earnings: $10,000 or more in the last 12 months  
Agency Member Qualifications
Premium Program Application: Pass a skill assessment and interview to be accepted into program    

* Top Rated agencies must maintain a Job Success Score of at least 90% or have been in Rising Talent status for 13 weeks of the last 16 weeks.


Program Benefits

Benefits Rising Talent Top Rated Premium
Program badge on Upwork profile ✓* ✓** Continue to receive Rising Talent and Top Rated benefits as you remain in those programs
60 free Connects (one-time bonus)  
Phone, chat, and ticket support from a specialized customer support team
Eligibility to apply for Upwork’s Premium Freelancer Program (available for select skill categories)
Prioritized by Upwork when we recommend freelancers for projects (when freelancer meets the project criteria) Priority High priority Highest priority
Prioritized for promotion in Upwork emails and marketing pages Priority High priority Highest priority
Customized Job Digest emails highlighting top opportunities on Upwork Hand-picked
Personalized profile tips to help effectively market your freelance services Via email Via email Via live consultation
Access to the private Top Rated forum   Continue to receive Rising Talent and Top Rated benefits as you remain in those programs
Option to periodically remove one job’s feedback from profile and Job Success score  
Online office hours, and opportunities to attend or host local events in select cities  
Exclusive access to projects through Upwork Pro, Team Builder, and Enterprise    
Dedicated support from talent agents who hand-pick jobs for consideration and showcase your proposals to clients (support available for select Premium freelancers)    

* For Rising Talent agencies, the badge appears on the agency profile and profiles of exclusive agency members without Job Success scores.

** For Top Rated agencies, the badge appears on the agency profile and profiles of exclusive agency members with Job Success scores. Exclusive members without Job Success scores will display the Rising Talent badge.


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