Learn everything about Upwork’s Agency Plus plan — benefits, subscription steps, Connects rules, and more.
In this article
- What are the benefits of Agency Plus?
- How do I subscribe to Agency Plus?
- What happens to my agency Connects at the end of my billing cycle?
- Will my agency Connects ever expire?
- Who can purchase agency Connects?
- Can all agency members submit proposals?
- How do I submit a proposal without an assigned agency member?
- Can I have an Agency Plus and a Freelancer Plus plan?
What are the benefits of Agency Plus?
Agency Plus allows you to:
- Grow your team with unlimited members
- Customize your agency profile URL to highlight your business
- Be competitive with insight into competitor bid values on jobs
- Engage and apply by purchasing shared agency Connects
- Give your agency's freelancers the ability to use agency Connects to boost their profile or turn on the Availability Badge (the name of your agency is displayed on their profile)
- Keep your earnings confidential
- Access to Upwork Chat Pro powered by Uma™, Upwork’s Mindful AI
How do I subscribe to Agency Plus?
- Select your profile icon in the top right corner, then choose Membership plan from the dropdown selections
- Select Change Plan to see pricing options and make your selection
- Choose the Upgrade to Plus button
What happens to my agency Connects at the end of my billing cycle?
Your agency can roll over up to 400 unused Connects each month.
Will my agency Connects ever expire?
Connects expire one year from the date of purchase. Your agency can roll over up to 400 unused Connects each month.
Who can purchase agency Connects?
Only the agency owner and agency admins have the ability to purchase Connects.
Can all agency members submit proposals?
Business managers can submit proposals on behalf of anyone in the agency, and agency members can submit proposals with their own profiles. Connects can’t be assigned or restricted to specific agency members, and all members draw from the same shared Connects balance when submitting proposals.
If you wish to restrict who can submit a proposal, please speak with your team and put rules in place internally. It is your responsibility to monitor the activity of your team and ensure their behavior meets your business expectations.
How do I submit a proposal without an assigned agency member?
All agency proposals must have an assigned agency member.
Can I have an Agency Plus and a Freelancer Plus plan?
Since agency and freelancer plans are purchased and billed separately, you can purchase either or both plans. Connects cannot be shared between agency and freelancer accounts, even if they're both yours.