Important note:

We’re making changes to ensure we can continue offering the highest service. Starting in August 2024, we’re adding 2 new perks:

  • Upwork Chat Pro powered by Uma™, Upwork’s Mindful AI: Agency owners get access to an AI tool built right into the Upwork platform.
  • Boost Agency Profile: Bid your Connects to boost your agency profile to get noticed faster and earn more.

You’ll also need to subscribe to Agency Plus to submit proposals or accept invitations and offers for new contracts, except for direct offers and invitations from Enterprise clients. You’ll still be able to work on any existing contracts without subscribing to Agency Plus.

Being your home for work means giving you options that match how you work. For agencies, that option is Agency Plus, a $19.99 USD per month subscription that lets you build and manage an agency on Upwork.

Agency Plus benefits

An Agency Plus membership lets you submit proposals, accept offers, and purchase Connects for a rate of $0.15 USD each. It also helps you build your freelancer team with these other benefits:

  • Grow your team with unlimited members.
  • Customize your agency profile URL to highlight your business.
  • Be competitive with insight into competitor bid values on jobs.
  • Engage and apply by purchasing shared agency Connects.
  • Keep your earnings confidential.

Starting in August 2024, Agency Plus will offer these additional benefits:

  • Boost your agency profile with Connects.
  • Agency owners have access to Upwork Chat Pro.

Subscribe to Agency Plus

Upgrading to Agency Plus is simple:

  1. Go to SettingsMemberships & Connects
  2. Click the View or Edit Membership Plan
  3. Click the Upgrade button on the Plus plan

Frequently Asked Questions

I currently am on an Agency Basic account. How can I keep that plan?

If you are still on our Agency Basic plan, you can continue working any existing jobs, and you can also accept direct offers and invitations from Enterprise clients. However, once you’re ready to submit proposals for new projects, you’ll need to upgrade to our $19.99 USD per month Agency Plus plan in order to purchase Connects, submit proposals on any contracts, and accept offers from Marketplace clients.

What happens to my Connects at the end of my billing cycle?

Your agency can roll over up to 400 unused Connects each month.

Will my Connects ever expire?

Connects expire one year from the date of purchase. Your agency can roll over up to 400 unused Connects each month.

Can all agency members submit proposals?

Business managers can submit proposals on behalf of anyone in the agency, and agency members can submit proposals with their own profiles. Connects can’t be assigned or restricted to specific agency members, and all members draw from the same shared Connects balance when submitting proposals.

If you wish to restrict who can submit a proposal, please speak with your team and put rules in place internally. It is your responsibility to monitor the activity of your team and ensure their behavior meets your business expectations.

Who can purchase agency Connects?

Only the agency owner and agency admins have the ability to purchase Connects.

How do I submit a proposal without an assigned agency member?

At this time, all agency proposals must have an assigned agency member.

Can I have an Agency Plus and a Freelancer Plus plan?

Since agency and freelancer plans are purchased and billed separately, you can purchase either or both plans. Connects cannot be shared between agency and freelancer accounts, even if they both are yours.

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