In the same way that you as a freelancer can get frustrated when a client doesn’t respond in a timely manner, a potential client may become frustrated if they don’t hear back from you.
In order to help you set expectations, we include an indicator on your profile and My Stats that shows your typical response time. This way, your potential clients can align their expectations with your schedule.
- < 24 hour response time: You accept or decline most invitations within the first day.
- < 3 day response time: You accept or decline most invitations within several days.
- 3-day response time: You don't accept or decline most invitations within several days.
- Blank response time: We don't have enough data to calculate your response time right now.
We can't calculate or show this indicator until you've had enough invitations. The indicator will disappear again if you haven't had enough invitations recently.
One of the best ways to demonstrate your professionalism is to reply quickly to job invitations. Note that replying doesn't necessarily mean accepting — declining jobs you don't want and informing us about spam are both important actions and count as a reply. If you prefer not to receive invitations, you can set your profile to private until you are open to invitations again.
If an invitation is withdrawn by a potential client within the first 24 hours, it doesn't count against your response time, even if you didn’t get a chance to reply. Clients withdraw invitations for a number of reasons, including because they changed their mind, hired someone else, or had the job closed by Upwork.