Invitation Response Time

When clients send out invitations and freelancers don't reply, it can be a frustrating experience that makes those clients less likely to hire anyone. To help set proper expectations, we include an indicator on your profile and My Stats that shows your typical response time. 

  • < 24 hour response time:  You accept or decline most invitations within the first day.
  • < 3 day response time:  You accept or decline most invitations within several days.
  • 3 day response time:  You don't accept or decline most invitations within several days.
  • Blank response time:  We don't have enough data to calculate your response time right now.

We can't calculate or show this indicator until you've had enough invitations. The indicator will disappear again if you haven't had enough invitations recently.

One of the best ways you can demonstrate your professionalism to your clients and potential clients is to reply quickly to job invitations. Replying doesn't necessarily mean accepting. Declining jobs you don't want and informing us about spam are equally important. You can set your profile to private if you are busy, on vacation, or cannot reply to invitations for any other reason.

Invitations that are withdrawn by a potential client within the first 24 hours don't count against your response time, even if you didn’t get a chance to reply. Clients withdraw invitations for a number of reasons, including because they changed their mind, hired someone else, or had the job closed by Upwork.

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Upwork Status

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This might be due to no account activity (earnings, payments, contracts, etc.) or because we had to suspend it. When we suspend an account we send an email explaining the reason and whether or not you can take steps to reverse the suspension. Please review that email for more details.

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