Every project has unique needs. You may need one-off tasks like designing an infographic, or you may need help with more complex tasks, such as running marketing campaigns. Almost any kind of work that can happen remotely can be done here. To help you find the best collaborators for your project, we offer two kinds of freelancer accounts: individual and agency.

Individual freelancers work independently and directly with their clients. Agencies are freelancer accounts that can add team members to projects for the agency’s clients. If you require more than one person to complete your project, you may want to consider hiring an agency, or multiple freelancers.

Working with a Freelancer


When you hire an individual freelancer, you will typically communicate directly with the freelancer about the project. In addition, the freelancer sets the rate and your payments go directly to the freelancer.

You may hire more than one freelancer at a time for your project, and you may even have them work with each other. However, you will be the direct point of contact and payment for each of them.

Working with an Agency


When you hire an agency member you’re hiring the agency itself, which can have a number of freelancers that it pays to do work on your project. On agency proposals and contracts you may communicate mostly with the agency owner, a project manager, or with the agency member(s) working on your project, depending on how the agency does business and what arrangements you negotiate with the agency.

In addition, we forward your payments on agency contracts directly to the agency itself, not a specific agency member. The agency then pays its members off-platform for the work they perform for the agency at rates negotiated among them.

For advice on whether an agency or an individual and freelancer is suitable for your project, check out this article in our Hiring Headquarters

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