Linux Troubleshooting for Upwork Desktop App

Having a problem with the app not covered below? Click here for troubleshooting tips.



Install on Debian 8, Ubuntu 16.04, Mint

If application installation using graphical install tools fails, please try running install from the command line.

On 64 bit:

 $ sudo dpkg -i upwork_amd64.deb
 $ sudo apt-get -f install

On 32 bit:

 $ sudo dpkg -i upwork_i386.deb
 $ sudo apt-get -f install

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Install on Fedora 24

Install the Upwork package and then install the beesu manually. If application installation using graphical install tools fails, please try running install from the command line.

GUI installation

  1. Open the folder containing the package.
  2. Right click to show the context menu and select "Open With Software Install."

Command line installation

On 64 bit:

 $sudo dnf -y --nogpgcheck install upwork_x86_64.rpm

On 32 bit:

 $sudo dnf -y --nogpgcheck install upwork_i386.rpm

Beesu:

 $sudo dnf -y install beesu

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Install on OpenSuSE 42.1

Application installation using graphical install tools isn't possible. The zypper subsystem caches the packages and without clearing the cache, it will install the previous version. Simply removing the application doesn't help. Please run install from the command line as shown.

On 64 bit:

 
$ sudo zypper remove - upwork
$ sudo zypper clear --all
$ sudo zypper install upwork_amd64.deb

On 32 bit:

$ sudo zypper remove - upwork
$ sudo zypper clear --all
$ sudo zypper install upwork_i386.deb

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Install on Centos 7 – Not possible

Please use a supported Linux distribution to run the Upwork app. Installation on Centos 7 isn't possible due to lack of certain necessary libraries.

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Icon Missing in System Tray

Beginning in Ubuntu 11.04, icons don't appear in the system tray by default. You'll need to whitelist the app for convenient access in the systray. It was fixable for 11.04 by one CLI command, or by Dconf Editor (see previous link). Starting Ubuntu 13.04 this ability was removed – but there is a workaround. Root privileges and restarting the computer will be necessary. Alternatively, if you want to see an icon in the tray you can turn on Notification Area on the Panel, and you'll see the Upwork icon.

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Application Stuck in Update Loop

If after an upgrade restart the application displays the upgrade dialog again, there could be some problems with application dependencies. Try running the update manually from command line. You can find the downloaded install package in:

 ~/.Upwork/Upwork/Updates//

For example:

 ~/.Upwork/Upwork/Updates/4.1.297.0/update.deb

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Linux-Specific Issues Not Listed Here

Due to the large variations of Linux distributions and versions we can't provide answers to all problems you may encounter. Fortunately, we have a large community of users who may already solved similar problems. Try searching our forums or posting a new question there.

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