The Upwork Help Center offers a variety of support options to assist you. You can browse help articles, ask the community, or utilize the support bot located on the bottom-right of the screen. Most users find this a great place to start.
If you're having trouble finding an answer, press the Get Help button at the bottom of any help center page to tell us about your issue and connect with an agent. Please keep in mind that support is for account owners, and we cannot disclose information about another user's account. They must contact us directly for assistance.