Pay in my Local Currency

For your convenience, Upwork will default to charging credit and debit cards in local currency for clients with billing addresses in:

  • Australia (AUD)
  • Canada (CAD)
  • Great Britain (GBP) or (EUR)
  • Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain (EUR)

You may opt out if you prefer to pay in U.S. Dollars. Please note that all prices, rates, and transactions you see in proposals, contracts, reports, etc. are always in U.S. Dollars. Only the billing to your card* will be converted to your local currency.

* Note: Local currency billing requires a Visa, MasterCard, or American Express. Discover can only be billed in USD.

To change your preferred currency for credit or debit card billing:

  1. Go to the Settings icon and click Billing Methods.
  2. Click Edit next to the payment method.
  3. Select your preferred currency for payment and click Save Changes.

Only credit or debit cards qualify for local currency billing.

Alternative flat processing fee option

Do you have more than $910 in payments each month? If so, you can save on fees by using your local currency card as your primary billing method and opting into a flat $25 monthly payment processing fee instead of the standard 2.75%.

To opt in:

  1. Go to the Accounts menu, choose Settings, and click Billing Methods.
  2. Under the Payment Processing Fee section, click “View or edit”
  3. Select the flat monthly fee option.
  4. Review and confirm your selection.

Once enrolled, if for any reason a payment is made with a different billing method, the standard 2.75% processing fee will apply.

Have more questions? Submit a request


Incident Status

Select your issue category and subcategory
Please share as much information as you can, including things like:
Attachment (for example, screenshots):
Add Files
    Popular Topics
    Provide more details:
    Attachment (for example, screenshots):
    Add Files
      • Discuss with Upwork Community

      Your request has been submitted

      Your ticket number is XXXXXXXXX
      We will email you as soon as we can.

      Our records show your Upwork account is not active.

      This might be due to no account activity (earnings, payments, contracts, etc.) or because we had to suspend it. When we suspend an account we send an email explaining the reason and whether or not you can take steps to reverse the suspension. Please review that email for more details.

      For general questions, you can visit our Community or review our Terms of Service.

      We’ll start a video chat with you. Please make sure you use a desktop device with a camera to continue the process. Also, allow Upwork temporary use of your camera and microphone. You may disable this access after the chat session.

      If all of our agents are busy when you attempt to chat, please hold, and one of our agents will be with you shortly.

      We noticed that you're currently using a browser that is not supported by our video verify process.

      We recommend that you switch to Google Chrome or Firefox in order to successfully complete verification. Thank you

      Upwork’s Category Specialists are standing by to help you discover and plan new projects.

      Ask them about roles or projects that you want to learn more about. They can also draft job posts for you.

      Your chat will begin in the bottom right corner of this page.

      Upwork’s Category Specialists are currently offline.

      Send us a message below and we’ll respond via email as soon as we can. You can also come back here during business hours (Mon-Fri, 6am-5pm PT) to chat with us.

      How can we help?
      Thanks for your message! A Category Specialist will respond to your message via email as soon as they can.