Invoices and Transactions

All payments on your Reports  Transactions have official invoices that are ready to be downloaded or printed for record-keeping purposes. The finance system charges your billing method automatically whenever you have a balance due.

To get an official invoice or receipt

  • Go to Reports  Transactions
  • Find the item you need
  • Click the Reference ID, and then click View Invoice or View Receipt

To bulk download invoices and receipts

  • Go to Reports  Transactions
  • It will show a 30-day window by default
  • Click the Download Invoices button

Note: Clients on an Upwork Basic account may only bulk download invoices in 30-day windows that do not exceed 50 total invoices.

Invoices include your company name, company owner's name, and company contact address. If you have a VAT number, that will be included, too. Your freelancer's verified name will always be included. Some freelancers also provide an invoicing address (this is optional).

You can update your company contact address under Settings  My Info.

Invoices are created for all billings for freelancer contracts. The standard 3% payment processing and administration fee will have a receipt instead of an invoice because it is a per payment fee and not necessarily associated with a particular invoice. A single payment might be for multiple weekly invoices, or for less than the invoiced amount due to a credit on your account.

Log in to get personalized help.