End your Contract with a Client 

Freelancers usually wait for the client to end the contract. This makes final payment on a fixed-price job easier and ensures that the client leaves feedback for you. However, you can end a contract if you wish to do so.

To end a contract:

  1. Click the My Jobs tab.
  2. Find the one you want to end and click the Job Details link.
  3. Click End contract.

Once you end a contract:

  • The system locks your Work Diary for that contract immediately and you can't access it to log hours or make changes.
  • Your client will be billed for hours and may dispute them according to the usual weekly billing cycle.
  • Both you and your client can leave feedback. It is a double-blind system. The other user can't see the feedback you left them until after they have left feedback for you.
  • Freelancers can still give a refund on the ended contract for payments made within the last 180 days.

Please speak with your client before you end a contract. All Upwork users have the freedom to end a contract any time, but please talk to your client first because it is always best if everyone is aware of what's going on and in agreement about it.

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