Your Work Diary acts as a visual record of your hours and is the basis for Upwork’s automated weekly billing system. It shows your clients the hours you worked and work-in-progress screenshots.

To find your Work Diary

  1. Go to the My Jobs tab
  2. Find the contract in the list and click the View Work Diary button

To log your time

  1. Open the Upwork Desktop App
  2. Choose a contract
  3. Toggle the tracker’s On/Off switch to On
  4. Enter a memo and/or activity

Update Your Work Diary

You can only add, edit, and delete time on an active contract in the current week’s Work Diary. The previous week’s Work Diary is no longer editable after Monday at noon UTC. 

  • Only the freelancer can add, delete, or edit time in their Work Diary. Your client can edit your activity labels but not your memos or anything else
  • Every hourly contract has its own Work Diary
  • Only time within the weekly limit on an hourly contract will be billed and included in reports
  • Upwork uses 10-minute billing segments, therefore some rounding must occur
  • You can switch the time zone between Mine and UTC to read the information in the way that works best for you
  • The Work Diary on a closed contract cannot be edited

To update memos and activity labels

  1. Go to the My Jobs tab
  2. Find the contract in the list and click the View Work Diary button
  3. Click the memo bar or check the box on the segments to update and press the Edit Memo button
  4. Make the changes you want then press Update

Reading Your Work Diary

When you use your Upwork Desktop App to log your time, it takes a snapshot six times per hour. Upwork then plugs your hourly activity and work-in-progress snapshots into the appropriate billing segments in your Work Diary. It also records the total number of mouse clicks, scroll actions, and keystrokes per segment. It does not record what you clicked on or typed.

The memo bars in the Work Diary are color-coded to indicate the status of that billing segment. Their color-coding goes as follows:

  • Green: Auto-tracked time, billable on hourly contracts
  • Yellow: Manual time, billable on hourly contracts
  • Red: Time over the weekly limit agreed with your client. Not billable

The row of green blocks is the Activity Meter. It shows the number of minutes out of a 10-minute billing segment that had activity (mouse clicks, scroll actions, and keystrokes.)

  • Activity is recorded by Upwork Desktop App and uploaded as auto-tracked time. Manual time does not include activity information
  • Click on the meter for a detailed view, including minute-by-minute activity counts

Antivirus software, firewalls, and system overloads can sometimes prevent the app from tracking your activity properly. If you believe this has happened you may need to white list the app in your antivirus software and firewall. You can also check your available RAM and CPU and if they are reaching their limits you can try to free up resources by closing other programs.

Log in to get personalized help.