Why was my application to join Upwork not accepted?

An application is required to join Upwork. Once submitted, we typically take 24 hours to review your application and we will notify you if your application is approved or declined. If we find that our marketplace doesn't have opportunities for you based on your combination of skills and experience, your application to join Upwork won't be accepted. We invite you to update your profile and reapply if you feel that you have more relevant skills or experience to add that may have been left off your initial application.

Can my application to join be reconsidered?

You can update and resubmit your application to join as you gain more experience outside of Upwork or learn new skills. Doing so will help us identify whether there are new opportunities for you at that time. You can find more information on how to make a great profile here.

Once you've updated your experience and skills, you can resubmit your profile for a fresh review by going to Find Work > Profile.

I have a client already on the site who wants to hire me. What can I do?

Clients can directly hire freelancers not currently on Upwork through the "Bring Your Own Freelancer" feature. Your profile will be activated as soon as you accept the client's invitation, but restricted to work with that client only. Your client can find more information on how to work with you on Upwork here. Your profile will not be included in the marketplace unless you later re-submit your application and are then accepted.

 


Have more questions? Submit a request

Comments

Select your issue category and subcategory
Please share as much information as you can, including things like:
Attachment (for example, screenshots):
Add Files
    Popular Topics
    Provide more details:
    Attachment (for example, screenshots):
    Add Files
      • Discuss with Upwork Community

      Your request has been submitted

      Your ticket number is XXXXXXXXX
      We will email you as soon as we can.

      Our records show your Upwork account is not active.

      This might be due to no account activity (earnings, payments, contracts, etc.) or because we had to suspend it. When we suspend an account we send an email explaining the reason and whether or not you can take steps to reverse the suspension. Please review that email for more details.

      For general questions, you can visit our Community or review our Terms of Service.

      We’ll start a video chat with you. Please make sure you use a desktop device with a camera to continue the process. Also, allow Upwork temporary use of your camera and microphone. You may disable this access after the chat session.

      If all of our agents are busy when you attempt to chat, please hold, and one of our agents will be with you shortly.

      We noticed that you're currently using a browser that is not supported by our video verify process.

      We recommend that you switch to Google Chrome or Firefox in order to successfully complete verification. Thank you

      Upwork’s Category Specialists are standing by to help you discover and plan new projects.

      Ask them about roles or projects that you want to learn more about. They can also draft job posts for you.

      Your chat will begin in the bottom right corner of this page.

      Upwork’s Category Specialists are currently offline.

      Send us a message below and we’ll respond via email as soon as we can. You can also come back here during business hours (Mon-Fri, 6am-5pm PT) to chat with us.

      How can we help?
      Thanks for your message! A Category Specialist will respond to your message via email as soon as they can.