Only active, hourly contracts will appear in your list for time tracking purposes. You can check your contract status here. If the contract is fixed-price, paused, suspended, has ended, or hasn’t started yet, you can’t log time to it. If the start date is in the future, it will activate that day at UTC 00:00 (not your local time).
If the contract is hourly and active but still isn’t available in the app, it most likely recently changed status. You can force a refresh of your contract list by closing and restarting the Upwork desktop app.
Mac-Specific Bug Work Around
In Upwork dektop app version 4.1, Mac users with more than 6 active contracts may experience a bug preventing you from seeing all your contracts. The app is failing to show the necessary scroll bar for you to scroll down to the rest of your contracts. Until this can be fixed in the app, please use this work around:
- Go to your Mac operating system's Settings, then click on General
- Change the value of "Show scroll bars" to "Always"