Read Feedback from Clients

Your feedback history shows every project you’ve worked in order to help establish your reputation as a freelancer or agency on Upwork.

Contracts with Enterprise clients and the corresponding feedback is not visible on your public Work history and feedback, but outcomes on Enterprise contracts are still taken into consideration when calculating your Job Success Score (JSS). This is done to protect any potential client-sensitive information included in the feedback.

To see your feedback for any contract

  1. Go to My Jobs  All Contracts
  2. Check the Include closed contracts box
  3. Click the title of the contract to get to the details page
  4. Click Terms & Settings to view the feedback

Your feedback for all projects paying at least $1 will also appear on your profile for all to see.

The Upwork feedback system is double-blind. This means that the other user cannot see the feedback you left them until after they have left feedback for you, or until the 14-day feedback period expires. At that point, your feedback will become visible in your contract. It may take up to 24 hours for new feedback to show on your public work history.

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