This article explains how Upwork's integration with Zoom enables video and voice meetings directly within Upwork Messages, without the need for a Zoom account. You can easily start, join, or schedule a Zoom meeting, and the meeting owner can choose whether to record the meeting. Recordings are available for seven days and cannot be disabled mid-meeting. This feature is limited to video and voice, but you can use Upwork Messages to support text chats. Note that data rates from your phone or internet carrier may apply to meetings. - AI summary
Note:
You may see the option to use Upwork video meetings powered by Uma directly in Upwork Messages. This feature is being gradually rolled out and is not yet available to everyone yet.
Better communication leads to better work. You can make a video or voice call on Upwork anytime using Zoom. You'll start the call right from Upwork Messages, and you don't need a Zoom account to use this feature.
How to use Zoom for meetings
Start a Zoom meeting
- In your messages, select the video camera icon in the upper right corner
- Choose the meeting format. Options include Zoom meeting, recorded Zoom meeting, and dial in to a Zoom meeting. If you choose dial in, you’ll see a pop up window where you’ll be prompted to start a Zoom meeting. Then you’ll be provided the phone number and passcode for the meeting
- First-time users will receive a prompt to review and accept Zoom's Terms of Service
- A Join Zoom meeting link will be posted into the conversation for you and other participants. Select it to enter the meeting
Join a Zoom meeting
You can join an active or scheduled meeting by choosing the Join Zoom meeting link in your messages. You can join meetings from both web browsers and the Zoom app.
Schedule a Zoom meeting
You can schedule Zoom meetings in advance by choosing the calendar icon in Messages. Learn more about scheduling meetings on Upwork.
Important information about Zoom meetings
- Recording: Recordings are available for seven days after the meeting, after which they are automatically deleted. Note that recordings cannot be disabled once a meeting has started. Learn more about recorded Zoom meetings
- No Zoom account needed: Upwork's Zoom integration lets you join meetings directly from a web browser or the Zoom app, even without a Zoom account and collaborate easily right on the Upwork platform
- Features: The Zoom integration on Upwork is specific to video communication. For text chat, you can use the chat feature within Upwork Messages to supplement their video experience
Note:
Individual data rates from your internet or phone provider may apply when using video and voice meeting services.
Frequently Asked Questions
You can use your own meeting tools after a contract has started. Sharing a meeting link (or any other form of contact outside Upwork) before a contract starts is circumvention, which is against our Terms of Service.
After a contract starts, use the contract workroom to message and share details.
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