Clients are charged a 3% fee on all payments. This fee goes toward payment processing and administration costs.
The fee is assessed any time we charge your billing method and will show up as a separate item on your transaction history and payment receipt. The fee is calculated as a percentage, on top of the payment you are making.
For example, if you make a payment of $100, you'll be charged an additional $3.00 payment processing fee.
For hourly projects, billing occurs weekly, so the processing fee is assessed when we charge your billing method each week and on any additional bonuses. For fixed-price projects, the processing fee is charged each time you fund a milestone or give a bonus.
The above fee doesn’t apply to clients who’ve signed a contract for Upwork Enterprise services, or have another agreement that provides for different terms.