Clients are charged a 2.75% processing fee on all payments.
The fee is assessed any time we charge your billing method and will show up as a separate item on your transaction history and payment receipt. The fee is calculated as a percentage on top of the payment you are making. For example, if you make a payment of $1,000, Upwork will charge an additional $27.50 fee for processing the payment.
For hourly projects, billing occurs weekly, so the processing fee is assessed when we charge your billing method each week and on any additional bonuses. For fixed-price projects, the processing fee is charged each time you fund a milestone or give a bonus.
The above fees and don’t apply to the following clients
- Clients who’ve signed a contract for Upwork Enterprise services
- Clients who’ve signed legacy payment agreements with Upwork (or formerly oDesk)
- Clients making payments on Elance or Elance Private Talent Cloud contracts
- Upwork Pro program fees (payments made to freelancers on Pro contracts are not exempt)