Set Up Your Enterprise Account

For admins only

Your account rep will work with your company’s program administrator to set up your company’s Enterprise account so you’re ready to post projects, contract freelancers, and have payments invoiced back to your company. That includes:

  • Custom fields to help you track contracts like Department details
  • Purchase order or cost center information
  • Default contract terms
  • Talent Cloud® settings
  • Tasks to complete to set up the freelancer, such as custom contracts or internal compliance requirements
  • Billing methods

In most cases, you shouldn’t change these settings without talking to your account rep. If you have “Administrator” or “Finance Administrator” permissions, you can update custom fields like a PO number, in your Account menu > Settings > Enterprise. Most hiring managers don’t have any admin privileges and won’t have access to the company’s settings.

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Upwork Status

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This might be due to no account activity (earnings, payments, contracts, etc.) or because we had to suspend it. When we suspend an account we send an email explaining the reason and whether or not you can take steps to reverse the suspension. Please review that email for more details.

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