Pay for Enterprise Contracts

Enterprise clients pay freelancers for their work the same way as marketplace clients:

  1. Hourly –  Pay your freelancer weekly based on the negotiated rate of the contract. Our time-tracking app and Work Diary eliminate cumbersome manual invoices.
  2. Fixed-Price Milestones – Agree with your freelancer on a list of milestones (prefunding each with escrow) and the money will be visibly held on the Upwork platform. Once your freelancer completes a task, you will release the funds held in escrow for that particular milestone.

Billing Methods

Your initial company setup with your account rep will include selecting the most appropriate billing method. Please speak to them if you have any questions about your current method or need to change. 

Generally, Enterprise clients choose one of these options:

Enterprise Billing

  • Your company receives a monthly invoice for all transactions assessed to the account
  • Track your amount due in Reports > Transaction; the negative balance in the account indicates the amount due for invoicing


  • Pre-fund a balance in your Upwork account used to pay freelancers
  • Need to forecast activity and deposit enough funds to ensure there is sufficient balance to pay freelancers
  • Your company manually initiates each transfer from your bank to Upwork’s escrow agent (may take up to 3-5 business days)

Credit card

  • Automatic billing to your card, similar to billing for marketplace contracts
  • Incurs payment processing fees


Fees associated with payment processing, compliance services, and all other Enterprise client services are negotiated per your Upwork Enterprise Agreement. Please contact your account rep with any questions.

Have more questions? Submit a request


Upwork Status

Incident Status

Our records show your Upwork account is not active.

This might be due to no account activity (earnings, payments, contracts, etc.) or because we had to suspend it. When we suspend an account we send an email explaining the reason and whether or not you can take steps to reverse the suspension. Please review that email for more details.

For general questions, you can visit our Community or review our Terms of Service.

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