AI features on Upwork require certain data to function. With your company’s permission, we use this data to enable AI features that aim to improve your experience and efficiency in getting work done.

If you would like to use AI features on Upwork, let us know by contacting support. We can turn on AI features for your company, but your contract may need to be amended.

Frequently Asked Questions

Can I use AI features as an individual user without opting in for the whole company?

No, Enterprise companies must opt in to use AI features as a company, not as an individual user.

How do AI features impact Enterprise contracts?

We execute agreements with Enterprise clients that supersede and/or override portions of our privacy policy. Upwork excludes Enterprise clients from AI model training, and any proposed use of data that contradicts an Enterprise client’s current agreement will be addressed with contractual modification.

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