During the meeting, be confident, articulate, and enthusiastic. Dress professionally, even for virtual meetings, and choose a quiet and well-lit location with a stable internet connection. Below are some additional actions to consider during the meeting.
Seek to understand the client's needs and pain points
You must deeply understand your client's needs and challenges to craft a compelling narrative. This involves effective listening and asking insightful questions.
- Active listening: Pay close attention to the client's words and body language.
- Empathy: Put yourself in the client's shoes and understand their perspective.
- Questioning: Ask open-ended questions to uncover underlying needs.
Define the project scope and deliverables
Clearly outlining the project scope prevents misunderstandings and disputes.
- Detailed project description: Specify tasks, milestones, and deadlines.
- Deliverable specifications: Define the expected outputs and quality standards.
- Change management: Establish a process for handling project modifications.
Discuss payment terms
Ensure accurate payment by clearly defining payment terms.
- Payment terms: Determine when and how much to be paid.
- Project type: Decide if the project will be paid at a fixed price or hourly rate.
