Upwork thrives on a collaborative effort to maintain a secure and trustworthy platform for everyone. Here's how you can play a vital role:
Report suspicious activity
If you encounter any suspicious activity on Upwork, it's crucial to report it immediately. This helps Upwork identify and address potential scams, protecting both freelancers and clients.
Upwork offers several ways to report suspicious activity:
- Upwork customer support: Contact Upwork's support team directly for assistance.
- "Flag as inappropriate" button: This button is readily available on job postings, profiles, portfolios, messages, and project pages.
- Message center: Click the three dots next to a message to access the reporting option.
What to include in your report
- Provide a clear and concise description of the suspicious activity.
- Include any relevant screenshots or evidence you may have.
- Be specific about the dates, times, and individuals involved (if applicable).
The importance of reporting
By reporting suspicious activity, you contribute to a safer Upwork environment for everyone. Upwork takes all reports seriously and investigates them thoroughly. Even seemingly minor details could be valuable to Upwork's investigation.