Upwork provides a variety of built-in tools to facilitate efficient project management and communication:
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Milestones: Set up milestones with clear deliverables and deadlines. Track progress and release payments upon completion of each milestone. Learn more about milestones here.
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Work Diary: Encourage freelancers to use the Work Diary to log their hours and track progress on specific tasks. Learn more about work diary here.
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Messaging system: Communicate directly with your freelancer to discuss project details, provide feedback, and answer questions. Learn more about the messaging system here.
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File sharing: Utilize Upwork's secure file-sharing system to share project documents and resources with your freelancer. Learn more about information sharing on Upwork here.
Scenario
You're collaborating with a freelance graphic designer on a new logo for your company. Set milestones for the initial design concept, revisions, and final file delivery. Encourage the freelancer to use the work diary to log their design hours and provide updates on their progress. Use the messaging system to give feedback on design concepts and share revisions.