Reject or Request Milestone Changes

When your freelancer submits work, you may approve and release escrow funds for that milestone OR you may request changes.

Reminder: Approval is automatic after 14 days. Funds held in escrow for the milestone will be automatically released to your freelancer if you do not take action to release funds or request changes to the submitted work in 14 days.

To request changes to work submitted for a milestone

  1. Go to Jobs > My Jobs and choose the contract
  2. Click the Review & Pay button
  3. Choose Request changes
  4. Write a message describing what needs what changes or additions you need to approve the work


If the work is not going as planned and you wish to end the contract without further payment, you may cancel the contract and ask for an escrow refund.

Warning: Your freelancer may file an escrow dispute if you continue to refuse to release funds for a completed milestone. If you do not respond to the dispute in seven days, funds will be released to freelancer.

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