Upwork agencies can assign specific roles to manage freelancer collaboration efficiently. Agency owners and admins can edit member roles through Account settings under "Members & Permissions." These roles help delegate responsibilities such as proposal submission, communication, and project management within the agency structure.
To help you organize and manage the freelancers in your agency, we offer a range of different roles that you can assign.
Agency owners and admins can edit agency members' roles by going to Account settings (desktop) or Settings (mobile app) > Members & Permissions.
Member roles