Change Password or Security Question and Answer

You might see different options when completing the two-step verification process below. We are gradually adding new ways for you to verify your password and security question, when needed. For now, your options might vary.

If you suspect that your account has been compromised go here to report the problem to our support team.

As a best practice for keeping you and your information safe, Upwork recommends that you change your password and security question and answer every 90 days.

In order to make these changes, you need to know your current password or security answer. If you have forgotten either of them, go here to learn how to reset them.

To ensure a strong password, it should include uppercase and lowercase, numbers, and symbols. Your security answer should be something memorable for you, but not easy for someone to guess or find online. Don’t share your password or security answer with anyone, and never allow others to log into your Upwork account.

To change your password:

  1. Go to SettingsPassword & Security
  2. Choose the ✎ icon in the Password section
  3. Enter your existing password, then create a new one
  4. Check the box "Require that all devices sign in with new password"
    • This will log you out of all active sessions

To change your security question and answer:

  1. Go to SettingsPassword & Security
  2. Choose the ✎ icon in the Security question section
  3. Enter your current security answer and choose a new question and answer


Be careful about giving out information, especially on social media, that could help others guess your security question answers.

Add two-step security verification (also known as two-factor or multi-factor authentication) for even more security. To learn how, go here.

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