Standing out in your field as a skilled professional can help you connect with clients and grow your business faster.

That’s why we offer Upwork Skill Certifications in several categories, on an invitation-basis. If we invite you to go through the skills certification process, you have the option to complete a skills assessment. If you earn an Upwork Skill Certification, we’ll share that on your profile.

Currently, you can earn certifications for select skills in our Web, Mobile, & Software Development, and Customer Service categories, and we hope to expand to other skills in the future.

Note:

Currently, Upwork Skill Certifications are offered by invitation only.

Benefits


When you pass an Upwork Skill Certification, you earn the following benefits:

  • An Upwork Skill Certification displayed on your freelancer profile to all clients

Available Skill Certifications


Skill certifications are currently available in Web & Mobile Software Development, and Customer Service.

Web, Mobile & Software Development

Upwork Skill Certifications in Web & Mobile Software Development test for individual proficiency in a particular language or technology. Assessment methodology varies by skill, using a combination of timed, proctored tests and in some cases, technical interviews. As an added benefit for earning a skill certification in the Web, Mobile & Software Development category, you'll receive a one-time bonus of 80 Connects. Learn more about the certification process here.

  • Android, Java
  • Android, Kotlin
  • C#, Desktop Software Development
  • C++, Desktop Software Development
  • iOS, Objective-C
  • iOS, Swift
  • Java, Back-end Development
  • JavaScript, Back-end Development
  • JavaScript, Front-end Development
  • PHP, Back-end Development
  • Python, Back-end Development
  • Ruby, Back-end Development
 
Customer Service

The customer service test evaluates your ability to understand customer issues, identify the root cause, determine effective solutions and respond with empathy and professionalism. We evaluate these skills:

  • Conflict resolution
  • Communication
  • Prioritization
  • Problem solving
  • Listening skills
  • Interpersonal skills

Earn an Upwork Skill Certification


  1. Earn an Upwork Skill Certification in Web, Mobile, and Software Development
  2. Stay tuned for more!

 

Frequently Asked Questions

How can I get invited?

At this time you cannot request to be invited to complete a skill certification. For the best chance of being invited in the future, we suggest you achieve a solid reputation, keep a complete and up-to-date profile that is not set to private, and maintain an active Upwork account in good standing. 

When will an Upwork Skill Certification be available for my skill?

We currently have 10 skill certifications in the Web & Mobile Software Development. We hope to expand skill certifications to other categories in the future.

How do I prepare for the test?

For the Web, Mobile & Software Development certification, we suggest you review, “How do I prepare for this coding test?” and explore CodeSignal's knowledge base. To take a practice coding assessment, go here.

For the Customer Service certification, we’ll present you with real-life scenario-based questions to determine whether you have a customer-centric approach.

In addition, ensure your overall portfolio is well-curated and polished. Here are details on how to update your portfolio and 4 Ways to Create a More Successful Portfolio. Your portfolio will be evaluated based on these areas (as applicable to the skill being evaluated):

  • Creativity
  • Demonstrated technical tool aptitude
  • Overall portfolio curation
  • Recent and complex project work
  • Layout and information hierarchy

For motion graphics & animation:

  • Demo reel
  • Use of audio
  • Animation
  • Pace
  • Meaningful motion

For videography:

  • Strong camera skills and shot composition
  • Video editing and post-production skills

Content in this article: How to do the Upwork Skills Certification test?, What Skill Certifications are available to add?, What certifications can I add to my profile?

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