To better manage spend, Enterprise clients can now authorize up to four users to approve all contract offers before they are sent to a freelancer. This enables your company to take more control of work with a system that’s easy for your employees to use, while providing approvers the visibility they need.

To get started, contact your Program Success Manager to help map your business requirements and designate specific users for an approval role.

How it works

  • If enabled for your company account, an approval may be required to “Make Offers,” “Make BYO and Payroll offers,” or both. Hiring managers will be prompted for an approval if it is required.
  • Your administrator can configure up to two approvers in as many as two steps (creating up to 4 approvers total, if needed). All approvers are required to sign off before you can move ahead in the process of making an offer.
  • The approver list and status can be found on your approval request.
  • Job posts do not require approval at this time.

 

For approver roles


Use the approvals feature as an approver:
  1. Select Jobs in the navigation bar.
  2. Select the Approval Requests tab.
  3. This dashboard page will allow you to view all pending, approved, declined, and expired approval requests.
  4. You will also receive an email notification when an approval request requires your action.

If you don’t see this approvals menu option in your account but would like to utilize it, reach out to your Program Success Manager.

Approvals as an approver feature

Respond to approval requests as an approver:
  1. Access the relevant approval request through the dashboard or the email notification. You can access the dashboard by selecting Jobs > Approval Requests.
  2. Select a contract to access all details related to the approval request.
  3. Respond with Approve or Decline. An email will be sent to the requester to notify them of your response.

 

For hiring manager roles


Use the approvals feature as a hiring manager:
  1. Select Jobs in the navigation bar.
  2. Select the Approval Requests tab.
  3. This dashboard page will allow you to create requests and view pending, approved, declined, and expired approval requests.

Approvals as hiring manager

Submit an approval request as a hiring manager:
  1. From the dashboard, select Create Request in the upper right corner to complete the form.
  2. Enter the relevant details and choose Submit. The approver will be notified of the request.

Request details

Sending an offer as a hiring manager:

When sending an offer (direct, BYO, or payroll), you will be prompted to select an approved request to associate with the offer.

  • Once the offer is submitted, the approval request can no longer be used (one time only).
  • If the offer is modified, the approval request will be carried over to the updated offer.
  • If the offer is withdrawn by the client or not accepted by the talent, the approval request is available to be used on another offer.
  • Be sure to select the approval that applies to your offer. If an approval request hasn’t been created yet, you can create one from this screen by selecting Create approval request from the drop down.
  • If an approver declines a request, the hiring manager will be notified. After determining why it was not approved, the hiring manager can submit another request for approval.

Offer needs approval

 

Frequently Asked Questions

The approval feature is not showing up for me. How do I use it?

If you don’t see an approvals feature in your account but would like to utilize it, reach out to your Program Success Manager.

What is the purpose of this feature?

The approval feature allows a client account to take more control of what they’re spending. A hiring manager will always have to receive clearance before proceeding with hiring. It helps your business enforce internal compliance policies.

What if the offer is modified after approval is given?

The approval carries over with modifications. If an offer is modified, but was approved, it will remain approved.

How do I manage approvals?

Both hiring managers and approvers can access this feature by selecting Jobs in the navigation bar and choosing Approval Requests.

What happens when an approval is declined?

When an approver declines, the hiring manager will be notified. From there, the hiring manager will need to determine why it was not approved, and can submit another request for approval.

The approval request is declined even if only one approver declines.

How do I create a new request as a hiring manager?
  1. From the dashboard, select Create Request in the upper right corner to complete the form.
  2. Enter the relevant details and choose Submit. The approver will be notified of the request.
After a new request is made, what happens?

After you create a request for approval, your company’s authorized approver is notified. They approve or deny the request. If the request is approved, you will select it from a drop down menu when you send a contract offer to a freelancer.

How do I approve or deny an approval request?

Only authorized users can approve or deny a request. If you are an authorized approver, you’ll be notified through email of any new requests. You can also find them by selecting Jobs in the navigation bar and choosing Approval Requests. Select the relevant approval request and approve or decline the request.

How do I know who is responsible for approving my request?

You can find the approver specified on the approval request page.

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