Learn how to use Upwork contract workrooms — access messages, files, timesheets, and milestones all in one place to manage projects and stay organized.
In this article
- What is a contract workroom on Upwork?
- Where can I access my contract workrooms?
-
How do I use the contract workroom?
What is a contract workroom on Upwork?
Once you start working with a client, each contract comes with its own workroom — a shared space where you can manage the project from start to finish.
In the contract workroom, you can:
- Send and receive messages, or start a video meeting or call
- Schedule a meeting
- Share files and submit work
- Track milestones or hours
- View your earnings and payment history
- Wrap things up with feedback once the work is done
- Plus more
It’s your go-to place for staying organized, keeping communication clear, and moving the project forward smoothly.
Where can I access my contract workrooms?
To access a workroom, go to Your active contracts and choose the name of a contract.
How do I use the contract workroom?
You can access some actions to take on the contract from the ellipsis drop-down menu (...) in the upper corner of the contract workroom page. The options you see there will vary depending on your contract’s current status.
You can also open the header tabs to access contract-specific information and actions. Learn more about what’s under these tabs below:
Overview
From the Overview tab, you can see this week’s earnings, the to-do list, and recent files. You can add to-do’s and upload files.
For fixed-price contracts, you’ll also see milestone timelines. You can submit work or a request to add or edit milestones. For hourly contracts, you’ll see this week’s tracked hours, and you can open the time tracker or add time manually.
Some of the overview section’s action buttons change to reflect the next step on your contract. For example, if you’re working on a fixed-price milestone, you’ll see a button for submitting work, but if the contract is already finished, you’ll see a leave feedback button during the two-week feedback period.
Note:
If you work as an agency member on Upwork, your earnings won’t be available under the Overview tab since your agency pays you directly.
Timesheets (hourly contracts)
For hourly contracts, you’ll see your hours worked, work diary, and recent transactions in the Timesheets tab. You can access the work diary to make memo edits, add manual time, or remove time on this week’s hours. (Time that you log with the Time Tracker via the Upwork Desktop App will show in your work diary automatically.)
The work diary displays the current work week by default. To see details, edit memos, add, or remove time for a specific date in this week, select that date from the list. Then, select a screenshot for the time block you want to review or edit or choose the Add manual time button. You can also quickly add manual time by selecting the Add time button in the upper corner of the work diary.
To find information from a previous work week in the work diary, select a date from the calendar, and that day's work week will display. You’ll see a blue dot below dates with logged hours to make them easier to find. Note that while you can view details from previous work weeks, you cannot add or remove time or edit memos on past weeks.
Below the work diary, you’ll see recent transactions for the past 30 days. For information about older transactions, choose the View transaction report button at the bottom of the page.
Messages
View your messages with clients or send a message.
You can also start a recorded Zoom call or, if available to you, an Upwork video meeting as well as schedule a meeting with the record and calendar icons.
Choose the arrow icon and you’ll see additional options to search messages, see who’s in the conversation or add people, view attachments, or take notes in your own personal notepad.
Contract details
In the Contract details tab, you’ll see a description and summary. Below the description, you’ll see a link to View original offer. Below the summary, you can select the Show details button to see the contract’s ID number.
You’ll see any feedback the client has given, if applicable, and an option to request feedback if the contract has ended within the last 14 days.
You’ll also see recent major activity on the contract, such as the date you accepted the offer.