Getting Started

Getting started on Upwork is simple, and the easiest way to get the job done is to break the process into three phases: Before you hire  Hiring  Doing the work Before you hire...

Difference Between Agency and Freelancer

Upwork has two kinds of freelancer accounts: individual and agency. Individual freelancers work independently and directly with their clients. Agencies are freelancer accounts t...

Hourly Payment Protection

To foster fairness, reward loyalty, and encourage clients to continue to use Upwork for their business needs, you are protected from paying for hours billed that are not clearly...

Escrow for Fixed-Price Jobs

Escrow protects your deposit until the work is approved Escrow is a neutral holding place where we put money aside until the project, or piece of the project, is done. The funds...

Upwork Talent Specialists

Upwork Talent Specialists support clients in finding the right freelancer and making the most of the tools Upwork has to offer. If you qualify for this service, you'll be contac...

What is a Job Success Score?

Are you a freelancer? Click here for more info. A freelancer’s Job Success Score reflects their reputation on Upwork based on direct client feedback and other indicators of cl...

Upwork Pro Talent Sourcing

Upwork Pro is a premium talent sourcing service that matches businesses with hand-picked, pre-screened talent for critical projects. Clients who use Upwork Pro receive: Access ...

Jumpstart Program

Upwork’s Jumpstart Program is reserved for businesses who are getting started on Upwork. The program provides members with expert advice and access to services designed to meet ...

Be a Client and a Freelancer

Yes, you can be both a freelancer and a client on Upwork! You'll use the same account to log in to Upwork, but the two parts of your account will be kept entirely separate. You'...

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