Holiday Payment Delays

The short answer is yes. Here's the long answer–the time it takes to receive direct Upwork-to-bank account payment methods, including ACH, direct to local bank, and wire transfe...

Troubleshoot Money Transfers

Holidays & Outages Direct to Local Bank ACH Direct to U.S. Bank Wire Transfer PayPal Payoneer M-Pesa Holidays & Outages Bank holidays can delay your funds. If Upwork ...

Change Payoneer Account

To change the Payoneer payment method in your Upwork account, the old Payoneer account will need to be disassociated by our Customer Support team before the new one can be added...

Jamaica — Deposit Authorization

Jamaican regulations require you to have a deposit authorization form on file to receive Direct to Local Bank transfers. We will contact you if our payer indicates this has not ...

Bank Account Under Different Name

Bank account authorization To set up payment to your bank account, you must be listed as an account holder or authorized signer on that account, or demonstrate you are authorize...

Collect Funds for a Deceased Freelancer’s Estate

To collect money owed to a deceased freelancer, the executor of their estate needs to send all of the following documents to Upwork via email (legalnotices@upwork.com) or mail (...

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