Report Suspected Site Vulnerabilities

At Upwork, we take the security of our users very seriously. Upwork values the work done by security researchers in improving the security of our products and service offerings....

Secure a Compromised Account

If you believe your Upwork account has been compromised by a phishing attack or otherwise: Let us know! Report it to security-reports@upwork.com as soon as possible. Be sure to...

EU GDPR Compliance

What is GDPR? The General Data Protection Regulation (GDPR) is a change that gives EU residents more clarity and control over how their personal data is used. Personal data is a...

Phishing & Malware

Malware scams try to trick you into installing malicious software onto your device. This could broadcast your keystrokes to a hacker or hold your device hostage for ransom, amon...

Upwork Protects your Personal Data

Upwork takes commercially reasonable steps to help protect and secure the information it collects and stores about Upwork Users. All access to the Site is encrypted using indust...

General Electronic Security

You are responsible for protecting your computer and your private information everywhere you go, including on Upwork. This article includes tips and best practices you can use t...

Avoid Phishing & Malware

With so many users on Upwork, suspicious activity may appear on the platform from time to time. While we take great measures to keep our global marketplace safe and we’ll contin...

Detect Malware

This article provides tips and best practices for detecting and avoiding malware. Following all the general electronic security guidelines, especially running a virus scanner to...

Get Rid of Malware

In many cases, your antivirus program can find and get rid of the malware for you (you can follow the instructions in the application). In more stubborn cases, contacting a dedi...

System-Level Security Measures

We have implemented the following security measures at the system level: Password – You must log into the website with your user ID and password to access your personal informa...

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