Edit Billing Method

Any time you wish to edit your billing information, please go to the Accounts menu > Settings > Billing Methods. Here, you may remove your billing method, edit your billin...

Financial Transactions are Limited

At times, we must place a financial hold on a user’s account. When we take this step, you will see the following error message (or one similar to it) when you try to access cert...

Billing Methods

To add a billing method: Go to the Accounts menu > Settings > Billing Methods Click the Add Billing Method button. Tip 1: It is best to add more than one billing metho...

Pay by Bank Account

The option to enroll in bank account billing will only be available to those with a qualifying Upwork history. If you see it as an option in your Billing Methods, you are eligib...

Pay in Local Currency

For your convenience, Upwork will default to charging credit and debit cards in local currency for clients with billing addresses in: Australia (AUD) Canada (CAD) Great Britain...

Remove Billing Method

All clients must have a verified billing method on file at all times. It is possible to add multiple credit cards or PayPal accounts, but you can only set one as your primary bi...

Add a Credit Card

To add a credit card: Go to Settings > Billing Methods Click the Add Method button. When a credit card is added, Upwork may charge a $1 Authorization hold: Upwork puts a $...

Add a PayPal Account

To add a billing method: Go to Settings > Billing Methods Click the Add Method button. Please note that in order to use PayPal as your billing method: You must have a veri...

Split Balance Between Billing Methods

You can split a payment between two billing methods by using the “Pay Now” button. You can choose how much of your balance you want to pay with your preferred billing method and...

Why does Upwork require clients to have a verified billing method?

Having a verified billing method ensures that clients have a way to pay for the freelancers they hire. This helps fight fraud and keep Upwork a safe place to get to work. Additi...

My credit card is still active. Why was my account suspended?

In order to deliver on the Upwork Hourly Protection, we have to temporarily suspend any Upwork account shortly before the credit card associated with it expires. This is one of ...

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