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Onboarding new clients

Effective onboarding builds rapport and sets the stage for successful client relationships by aligning expectations, timelines, and communication preferences. Use templates and ...

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Effective communication

Clear and consistent communication throughout a client relationship builds trust and ensures success, from the initial pitch to post-project engagement. Adapting to the client’s...

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Client satisfaction

Client satisfaction drives success on Upwork, influencing repeat business, reputation, and Job Success Score. Freelancers can enhance satisfaction through trust, transparency, f...

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