We know how easy it can be to forget your username or the answer to your security question. That’s why we’ve designed simple, but safe, reset procedures. If you can’t log in bec...

When things go wrong, our support team might need technical information to help fix the problem. For example, we might ask for a HAR file, or a log of network requests, to help ...

When you create your Upwork account, you have the option to do so with your Apple ID/email account. However, depending on how you do it, you may unintentionally block us from se...

Getting notifications on Upwork is essential to building great work relationships in real time. That's why we automatically send you notifications when you get a message, and ma...

You might see different options when completing the two-step verification process below. We are gradually adding new ways for you to verify your password and security question, ...

Keeping your company’s information up-to-date is important for both good communication and your brand image. Current images and information make it clear who your company is and...

We know that your work life is multidimensional — that’s why you can use our marketplace as a freelancer, an agency, and a client. You will use the same account to log in to Upw...

You can only have one account, but you can use that account to create more than one company. This is one of the ways we give you the flexibility to achieve multiple goals on Upw...

At Upwork, we work hard to be your home for work. We’re sorry that you feel like we couldn’t be yours. If you’re here because you’re having a frustrating issue and haven’t given...

We understand how important it is to you to make sure your personal information is protected. One safeguard we provide is two-step verification, which provides an extra layer o...