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I have an agency. Am I responsible for sending Form 1099-K to my agency freelancers?

Please consult a tax advisor to determine your responsibilities for freelancers who do work for your agency. If you pay your freelancers through Upwork by setting up sub-contrac...

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How long will you keep my digital forms, including my Form 1099-K, on file?

We will keep your digital forms on file for a minimum of seven years. 

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Why are payments that I refunded to a client showing on my Form 1099-K?

The U.S. Internal Revenue Service requires Upwork to report all gross payments to freelancers on Form 1099-K. We cannot deduct refunds that you pay to clients from the total tha...

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Why is the amount that Upwork deducted from my earnings for service fees included in what you reported on Form 1099-K?

The U.S. Internal Revenue Service requires Upwork to report all gross payments to freelancers on Form 1099-K. We cannot deduct the fees that you pay from what we report. For exa...

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Why is it important that I ensure my tax information is updated?

Ensuring we have the correct tax residence address and tax ID on file allows us to correctly file your 1099 forms as required by the IRS, as well as send it to your correct addr...

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How do I make sure that I receive my 1099-K from Upwork?

You’ll need to make sure that your tax address is up to date and that you have completed a Form W-9 with a valid Tax Identification Number (SSN, EIN, or ITIN). You can update th...

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Why isn’t my income that I withdrew using PayPal showing on my Form 1099-K from Upwork?

Since PayPal is also distributing Forms 1099-K for their qualifying customers, we did not want to report your income twice. You will still get a Form 1099-K from us if you had a...

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How can I get a total of all taxes paid on my behalf for the year?

You can find your total earnings and expenses in your transactions report. Go to your Transaction history, and then filter for “All debits” and the date range that you want. The...

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I was told I would be charged sales tax on freelancer service fees, what are those?

In some cases, depending on your location, you may be charged sales tax on freelancer service fees. Freelancer service fees are the percentage (20%, 10% or 5%) you pay to us on ...

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I have moved. How do I update my address information to make sure I’m taxed correctly?

We suggest making sure your address is correct in two places:In your account's Tax information > Tax ResidenceIn Account settings (desktop) or Settings (mobile app), under Conta...

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How can I find out if I have to pay sales tax in my area?

We recommend referring to your state’s, county’s, or municipality’s tax website or a tax consultant if you are unsure if we are required to collect sales tax from you. 

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How much do I have to pay? What’s my tax rate?

You’ll be able to see the amount of tax charged on your Upwork invoices. Unfortunately, we can’t list the tax amounts for all cities, counties, states, etc,. here, as there are ...

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Can I deduct these taxes when I file my tax return?

You may be able to deduct these taxes, depending on your situation. Please check with a tax advisor as we cannot advise about your specific situation and don’t want to provide i...

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I think I’m already paying for this tax, why are you charging me again?

We are assessing a sales tax on certain services and fees on Upwork as required by state laws. As a result, you should not be paying this tax elsewhere. We suggest talking to a ...

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What if my client or their company is exempt from sales tax?

If your client is a tax-exempt business, they can submit a sales tax exemption certification to taxinfo@upwork.com and then make purchases without paying sales tax. Alternativel...

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Where can I see sales tax listed on an invoice?

When sales tax is imposed, it will appear as a separate line on the transaction summary for the related transaction. You can generate an invoice or receipt for just the tax line...

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Who pays the marketplace facilitator sales tax, the client, the freelancer, or both?

Only the client is assessed the marketplace facilitator sales tax.Note:We do not keep any taxes we collect, they are forwarded to the government entity that requires us to colle...

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What is the difference between the sales tax and the marketplace facilitator sales tax?

The marketplace facilitator sales tax is a type of sales tax, and freelancers do not pay it. If your client lives in a state that requires us to collect the marketplace facilita...

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What is sales tax?

Generally, sales tax is imposed by the government on a sale of tangible property products, digital goods, and services purchased in the United States. As a result, freelance’s s...

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