Agency Programs: Eligibility & Perks

Upwork has three programs that offer eligible agencies special perks and opportunities. The purpose of each program is a little different:

  • Rising Talent: To help you build your reputation on Upwork more quickly
  • Top Rated: To highlight your impressive reputation on Upwork and help you continue your success
  • Premium Services: To provide personalized services that help you boost your success on Upwork

The tables below show how you can become eligible for each as well as the associated perks.

Eligibility Criteria

For a chart of program eligibility and perks for non-agency freelancers, click here.

Criteria Rising Talent Top Rated Premium Services
(Invite only)
Agency Qualifications

Agency Job Success Score (JSS)


or higher *

Invitation Only


Eligible agency members will receive invitation by email.


Taking advantage of Premium services does not affect Rising Talent or Top Rated status.

Agency Size 2 or more members 2 or more members
Agency Member Profiles: at least 60% complete (on average across all agency members)
Agency Owner Profile: 100% complete
Account Status: No agency member Terms of Service violations in the last 3 months

Relevant Proposals: Submit proposals to projects relevant to your skill set

Knowledge Check: Passed the Upwork Readiness Test (link in email invitation)

Work History: Agency's first contract on Upwork was more than 90 days ago


Agency Earnings: $10,000 or more in the last 12 months  
Agency Member Qualifications

Invitation: To take advantage of Premium services


Accept and pass interview

* * To receive and keep Top Rated status, agencies must have a Job Success Score of at least 90% (or have been in Rising Talent status) for 13 of the last 16 weeks.


Perks Rising Talent Top Rated Premium Services
(Invite only)

Program badge on Upwork profile

If also Rising Talent or Top Rated, continue to receive those perks.

60 free Connects (one-time bonus)


Phone, chat, and ticket support from a specialized customer support team

One-on-one support with a Talent Agent whose mission is to help you earn more


Prioritized by Upwork when we highlight freelancers for projects (when project criteria has been met)


High priority

Highest priority

Prioritized for promotion in Upwork emails and marketing pages


High priority

Highest priority

Customized Job Digest emails highlighting top opportunities on Upwork

2x per week

Personalized profile tips to help effectively market your freelance services

Via email

Via email

Via live consultation

Online office hours and opportunities to attend or host local events in select cities


If also Rising Talent or Top Rated, continue to receive those perks.

Option to periodically remove one job’s feedback from profile and Job Success Score


Access to Upwork Pro jobs (available in select categories)


* For Rising Talent agencies, the badge appears on the agency profile and profiles of exclusive agency members without Job Success Scores.

** For Top Rated agencies, the badge appears on the agency profile and profiles of exclusive agency members with Job Success Scores. Exclusive members without Job Success Scores will display the Rising Talent badge.

For a chart of program eligibility and perks for non-agency freelancers, click here.

Have more questions? Submit a request


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