To help you get your agency started and keep growing business, we offer eligible agencies special opportunities through Rising Talent and Top Rated programs. The purpose of each program is a little different.
- Rising Talent: To help you build your reputation on Upwork more quickly
- Top Rated: To highlight your impressive reputation on Upwork and help you continue your success
The tables below show how you can become eligible for each as well as the associated benefits.
Eligibility Criteria
Non-agency freelancers can learn about their program eligibility and perks in this article.
| Criteria | Rising Talent | Top Rated |
|---|---|---|
|
Agency Qualifications |
||
|
Agency Job Success Score (JSS) |
No JSS requirement |
90% |
|
Agency Size |
2 or more members |
2 or more members |
|
Agency Member Profiles: at least 60% complete (on average across all agency members) |
✓ |
✓ |
|
Agency Owner Profile: 100% complete |
✓ |
✓ |
|
Account Status: No agency member Terms of Service violations in the last 3 months |
✓ |
✓ |
|
Relevant Proposals: Submit proposals to projects relevant to your skill set |
✓ |
✓ |
|
Work History: Agency's first contract on Upwork was more than 90 days ago |
✓ |
|
|
Agency Earnings: $10,000 or more in the last 12 months |
✓ |
|
* To receive and keep Top Rated status, agencies must have a Job Success Score of at least 90% (or have been in Rising Talent status) for 13 of the last 16 weeks.
Perks
| Perks | Rising Talent | Top Rated |
|---|---|---|
|
Program badge on Upwork profile |
✓* |
✓** |
|
60 free Connects (one-time bonus) |
✓ |
|
|
Phone, chat, and ticket support from specialized customer support team |
✓ |
✓ |
|
Prioritized by Upwork when we highlight freelancers for projects (when project criteria has been met) |
Priority |
High priority |
|
Prioritized for promotion in Upwork emails and marketing pages |
Priority |
High priority |
|
Customized Job Digest emails highlighting top opportunities on Upwork |
✓ |
✓ |
|
Personalized profile tips to help effectively market your freelance services |
Via email |
Via email |
|
Online office hours and opportunities to attend or host local events in select cities |
✓ |
|
|
Option to periodically remove one job’s feedback from profile and Job Success Score |
✓ |
* For Rising Talent agencies, the badge appears on the agency profile and profiles of exclusive agency members without Job Success Scores.
** For Top Rated agencies, the badge appears on the agency profile and profiles of exclusive agency members with Job Success Scores. Exclusive members without Job Success Scores will display the Rising Talent badge.