To prevent account suspension due to declined/failed credit card, you can pay the past due balance on the Billing Methods page.

  1. Go to Settings > Billing Methods
  2. Add a new billing method or set an existing alternative billing method to primary, if necessary
  3. Click Pay Now at the top of the billing methods page to select the amount to pay and the preferred billing method to charge

Note: You are limited to 10 "Pay Now" charge attempts per day. After 10 charge declines, you must wait until the next day to manually attempt a charge again.


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