Before purchasing Connects or a membership plan, you’ll need to add a Billing Method to your account. There are three billing methods available to freelancers.
Credit or Debit Card
Upwork accepts Visa, Discover, Diners Club, Diners Club International, Mastercard, and American Express. We also accept prepaid cards. To learn more about adding a credit card to your account, click here.
If you have sufficient balance available from Upwork earnings, you can use this balance to pay for an ongoing Freelancer Plus membership or purchase additional Connects. If your balance isn't sufficient, we'll charge your chosen billing method.
Note: If you are moving from our free Basic plan to a Plus plan, you will need to sign up and pay for the first month with your billing method (any existing balance can't be used in this case).
To add a new billing method to your account:
- Go to Settings › Billing Methods
- Click the "Add a New Billing Method" button
- Select your billing method type
- Enter your billing information
Note: You can only have one primary billing method in use at a time, but you can add multiple billing methods to your account and switch between them as needed.
To remove a billing method:
Note: You can remove billing methods at any time. However, to avoid interruption to your membership plan, you must have at least one billing method available. Before changing or deleting your primary billing method, you must add and set up an alternative payment method.