Before purchasing Connects or a membership plan, you’ll need to add a Billing Method to your account. There are three billing methods available to freelancers.

Credit or Debit Card

Upwork accepts Visa, Discover, Mastercard, and American Express. We do not accept gift cards. To learn more about adding a credit card to your account, click here.

* Prepaid cards may also be used to purchase Connects.


Freelancers with a verified PayPal account have the ability to use PayPal as their billing method. To learn more about verifying and linking your PayPal account, click here.

Upwork Balance

If you have sufficient balance available from Upwork earnings, you can use this balance to pay for your membership or purchase additional Connects. If your balance isn't sufficient, we'll charge your chosen billing method.

How do I add a billing method?

To add a new billing method to your account:

  1. Go to Settings  Billing Methods
  2. Click the Add Method button
  3. Enter your billing information

Note: You can only have one primary billing method in use at a time, but you can add multiple billing methods to your account and switch between them as needed.

Can I change my primary billing method?

To change your primary billing method:

  1. Go to Settings  Billing Methods
  2. Click the Make Primary link
How do I remove my billing method?

To remove a billing method:

  1. Go to Settings  Billing Methods
  2. Click Remove from the (...) options menu.

Note: You can remove billing methods at any time. However, to avoid interruption to your membership plan, you must have at least one billing method available.

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