Add, change, or remove billing methods as a freelancer on Upwork. See accepted options and how billing issues affect your Freelancer Plus plan.
How do I add a billing method to my freelancer profile?
- Go to Account Settings > Billing & Payments
- Choose the Add a billing method button
- Enter your billing information
What billing methods can freelancers add?
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Credit or debit card: Upwork accepts Visa, Discover, Diners Club, Diners Club International, Mastercard, and American Express. Prepaid cards are also accepted
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PayPal: Freelancers with a verified PayPal account can use PayPal as their billing method. Important: A credit card must be added as a backup billing method on your PayPal account if you plan to use it to purchase Connects or pay for a membership plan.
- Venmo: Freelancers with a Venmo account can use Venmo as their billing method.
Pro tip: You can only have one primary billing method in use at a time, but you can add multiple billing methods to your account and switch between them as needed.
A note for freelancers in Myanmar
Right now, freelancers in Myanmar can’t add a billing method on Upwork.
Instead, you can set aside a reserve balance from your earnings before they are automatically withdrawn and use that balance to:
- Buy Connects to submit proposals
- Pay for memberships like Freelancer Plus
How do I change my primary billing method?
A primary billing method is your default billing method. To change your primary billing method:
- Go to Account Settings > Billing & Payments
- Choose Set as Primary
Note: You must add and set up an alternative billing method before changing or deleting your primary billing method.
How do I remove my billing method?
To remove a billing method:
- Go to Account Settings > Billing & Payments
- Choose Remove from the method you are removing
You can remove billing methods at any time. Before changing or deleting your primary billing method, you must add and set up an alternative payment method. This helps avoid interruptions to your account.
There are problems with my billing method. Does that impact my Freelancer Plus plan?
Yes. If we try to charge you for your membership plan and the payment fails, we’ll move you to our free membership plan. Once you update your billing method, you can re-enroll in a paid membership plan at any time.
Should a membership renewal charge from Upwork to your billing method fail for any reason, you'll be immediately downgraded to a Freelancer Basic plan. To re-enroll in a Freelancer Plus plan, please resolve the issue with your billing method and upgrade again.
If you are sure the account details for your billing method are correct and there are sufficient funds in your account, contact your bank.