Before purchasing Connects or a membership plan, you’ll need to add a billing method to your account. There are three types of billing methods available to freelancers.

Credit or Debit Card

Upwork accepts Visa, Discover, Diners Club, Diners Club International, Mastercard, and American Express. We also accept prepaid cards. To learn more about adding a credit card to your account, click here.


Freelancers with a verified PayPal account have the ability to use PayPal as their billing method. To learn more about verifying and linking your PayPal account, click here. Note: A credit card needs to be added as a backup billing method if you plan to use PayPal to purchase Connects or pay for a membership plan.  

Upwork Balance

If you have sufficient balance available from Upwork earnings, you can use this balance to pay for an ongoing Freelancer Plus membership or purchase additional Connects. If your balance isn't sufficient, we'll charge your chosen billing method.


Note: If you are moving from our free Basic plan to a Plus plan, you will need to sign up and pay for the first month with your billing method (any existing balance can't be used in this case).

How do I add a billing method?

To add a new billing method to your account:

  1. Go to Settings   Billing Methods
  2. Click the "Add a New Billing Method" button
  3. Select your billing method type
  4. Enter your billing information


Note: You can only have one primary billing method in use at a time, but you can add multiple billing methods to your account and switch between them as needed.

Can I change my primary billing method?

To change your primary billing method:

  1. Go to Settings   Billing Methods
  2. Click the "Set as Primary" link


Note: You must add and set up an alternative payment method before changing or deleting your primary billing method.

How do I remove my billing method?

To remove a billing method:

  1. Go to Settings   Billing Methods
  2. Click the "Remove" link


Note: You can remove billing methods at any time. However, to avoid interruption to your membership plan, you must have at least one billing method available. Before changing or deleting your primary billing method, you must add and set up an alternative payment method.

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