Fixed-price contracts are covered by Upwork Fixed-Price Protection. Your client places funds into escrow when they set up a milestone. When you submit a milestone deliverable, your client is able to review your work and direct us to release payment. Your client can choose to release the full amount, more, or less than the escrow deposit, or ask you for changes to the work product.
However, funds in escrow cannot be returned to your client until the contract is complete and you agree to the refund or you go through dispute resolution.
Frequently Asked Questions
When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period.
When your payment arrives depends on your withdrawal method, but can take more than eight business days. If you haven't received your payment after eight business days, let us know.
- Go to the My Jobs dashboard
- Find the contact you wish to submit a deliverable on
- Click Submit Work for Payment
All of your contracts are paid to your agency. You’ll need to arrange payment from your agency directly