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Learn which billing methods clients can use on Upwork, how to edit or remove them, and why adding multiple payment options can help prevent payment issues.




What billing methods can clients use on Upwork?

Your payment options will vary based on your location, but we accept the following billing methods, if you are eligible:

Good to know:

  • To see which options you have, go to Billing & Payments and scroll to the "Manage billing methods" section 
  • You can designate a primary billing method and keep other billing methods on file as backups 
  • You can also designate multiple primary billing methods across different teams



How do I edit my billing method?

To change, edit, or remove a billing method go to Account settings (desktop) or Settings (mobile app) > Billing & Payments and scroll to the "Manage billing methods" section.
 

Note: Your credit card number or PayPal account cannot be edited. To update these, add them as a new billing method.



How do I remove a billing method?

Only a secondary billing method may be removed. To remove a primary billing method, add a secondary one, then set it as your primary billing method.

  1. Go to Account settings (desktop) or Settings (mobile app) > Billing & Payments
  2. Select Remove

Note: If your primary billing method is a bank account, you may need to keep at least one additional, active billing method on file. This makes sure your work won’t be interrupted.



Do I need to add more than one billing method?

Not always, but you may need an additional billing method (PayPal or a payment card) if you use your bank account as your primary billing method.

Adding more than one billing method may help avoid account disruption in case a transaction fails or your card expires.

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