This beta app is invitation-only for select Freelancer Plus subscribers at this time.
If you are selected to participate in the beta program for Upwork Chat Pro, you’ll receive an email invitation and the app will live in your apps and offers page. If you haven’t been invited yet, you can join the waiting list.
As an Upwork freelancer, you’re here to boost your professional growth and earn. Upwork Chat Pro, our newest generative AI chatbot, can help.
How it works
Upwork Chat Pro is a work companion powered by Open AI GPT-4 and embedded into your Upwork experience to help you solve challenging tasks, boost productivity, and do your best work, faster.
Use is limited and depends on the length of your queries. You can enter about 100 messages each month and you’ll be notified as you start to reach the limit. Your opportunities refresh monthly on the day you begin use, so you’ll have plenty of access to one of the most powerful tools in the industry.
Your logs of old messages (called chats) will remain visible for up to 90 days.
Having a dedicated AI app can help you:
- Work faster – Boost earnings by being more efficient. Upwork Chat Pro uses generative AI to help you complete complex tasks and requests faster while speeding up workflows
- Boost productivity – Upwork Chat Pro provides access to technology that can help you review, suggest, analyze, and write text, data, and content for your Upwork projects
- Manage tasks – As an independent freelancer, sometimes you need an extra hand. Upwork Chat Pro can act as a project assistant, helping you brainstorm, get organized, and reduce monotonous work
To use Upwork Chat Pro
- Go to Apps and offers › Upwork Chat Pro
- Choose Open Upwork Chat Pro
- Send a message or use the prompts to get started
- Go to Apps and offers › Upwork Chat Pro
- Choose Open Upwork Chat Pro
- Check the left side panel for old chat records. Chat logs from Upwork Chat Pro will be held for 90 days
Frequently Asked Questions
Go to Apps and offers › Upwork Chat Pro. If you don’t see Upwork Chat Pro, it means this feature is not yet available to you. Join the waiting list to be added in the future.
During this initial beta period, Upwork Chat Pro is only available to a select group of invited talent on Upwork. If you are interested in accessing this early experience, sign up to the waitlist here. We plan to progressively roll out access over the coming months.
We will email and send an in-product notification if you have been selected to participate in the beta experience. Join the waiting list to be added in the future.
Language models like Upwork Chat Pro have token limits, which means there are restrictions on the number of inquiries that the AI can process in a single interaction. You’ll be warned when you’ve used 75% of tokens, 95% of tokens, and when it’s the last message you can send for the month. Depending on what you ask Upwork Chat Pro, you’ll have about 100 messages each month.
Your allowance refreshes each month from the day you begin using the tool. You’ll be warned when you’ve used 75% of tokens, 95% of tokens, and when it’s the last message you can send for the month. You'll have about 100 messages each month.
OpenAI trains the model, and we utilize it through their API. We recommend reviewing the OpenAI FAQs for more information.
We tuned this model using proprietary data to make its answers relevant to freelancers on Upwork. However, Upwork Chat Pro does not use any of your information to source content (unless you enter it yourself).
Always remember to follow our Terms of Service (TOS) when using this app. Never enter any sensitive material into Upwork Chat Pro, and don’t use this app on contracts when your client requests that you don’t.
We recommend that you inform your clients upfront about using generative AI technology on their projects, and ensure that they have not prohibited the use of all or certain generative AI tools for their projects. Learn more about using generative AI on Upwork.
Messages with Upwork Chat Pro are subject to Upwork’s Terms of Service (TOS) and Privacy Policy. Clients or third parties can not view the messages, but our internal teams may view them if they need to handle a related dispute.
When data is transferred within Upwork Chat Pro, it's secured with TLS encryption, a secure protocol that ensures your chat data remains confidential and protected from potential interceptions. See Upwork’s Privacy Policy here for more information.
Upwork Chat Pro is an app created by Upwork, so it is not the same as ChatGPT. They are similar because both are powered by OpenAI’s models and have conversational interfaces. Upwork Chat Pro uses the GPT-4 model, which is the model that ChatGPT Plus is built on, so the capabilities and responses are likely to be similar. For Upwork Chat Pro, we have tuned the model further using proprietary data to make its answers relevant to freelancers on Upwork.