Manage agency and freelancer rates, profile visibility, and privacy in the Agency Roster, including required hourly rates for all exclusive agency members.
Only the agency owner or a member with the Account admin role can edit exclusive members’ profile rates, visibility, and earnings privacy in Agency Roster. The Agency manager role by itself is not sufficient.
In this article
- How do I set the rate that shows on an agency member’s profile?
- How do I set our agency hourly rate?
- How can I control profile visibility?
- Can I hide profile rates from agency members?
- Do I have to set an hourly rate if our agency charges per project?
Note:
These options are available only for exclusive agency freelancers. Learn more about exclusive vs. non-exclusive members.
How do I set the rate that shows on an agency member’s profile?
- Go to Find Work › Agency Roster
- Choose the hourly rate displayed on each exclusive agency freelancer’s profile. This can reflect an average or typical rate — and you can update it at any time.
How do I set our agency hourly rate?
- Go to Find Work › Agency Roster
- There you can set an hourly rate that appears directly on your agency’s public profile. If your team members have different rates, your agency profile will show a range instead
How can I control profile visibility?
- Go to Find Work › Agency Roster
- Decide who can view your agency freelancers' profiles:
- Public: Visible to anyone, including search engines
- Upwork users only: Visible only to logged-in users
- Hidden: Not discoverable in the marketplace
Can I keep agency members' rates and earnings history private?
You can keep rates and earnings private by hiding them in Find Work › Agency Roster. To use this setting, make sure the member’s profile visibility is set to Upwork users only or Hidden.
Do I have to set an hourly rate if our agency charges per project?
Yes — every agency account must include an hourly rate, even if your actual billing is project-based.
You're free to:
- Adjust the hourly rate as needed
- Display an average rate
- Set a custom hourly rate on your agency profile
- Negotiate different rates per project
If your agency includes more than one exclusive member, your profile will automatically show the range of their individual rates.